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How to Report a City Service Issue in Eldoret
How residents can report waste, roads, drainage, lighting, public health, and service delivery issues through Eldoret's GRM workflow.
Choose the correct issue category, describe the problem, provide estate, road, or landmark information, attach photo evidence where safe, and submit contact details for feedback.
Urgent complaints should be acknowledged within 24 hours, standard complaints within 24 to 48 hours, and serious or ongoing complaints may require 14 to 30 days for follow-up.
report issue EldoretGRMService desk
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